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CASE STUDY

More Than a Listing Platform: A Complete PropTech SaaS for the Entire Property Lifecycle

This wasn't a listing tool, it was a unified system built to manage the entire property lifecycle. DevOptiv delivered a PropTech SaaS platform through IT outsourcing that enables developers, brokers, and teams to automate operations, track transactions, and control revenue flows from one place.

The Brief

Project Overview

Project preview

Client

Twakkul - Real-estate ERP / CRM (Dubai)

Industry

PropTech / Real Estate

Location

Dubai

Product Type

Full-Stack SaaS Platform

Services

CRM, ERP, Commission Engine, Escrow System, Blockchain Layer, Web + Mobile

Tech Stack

MERN Stack, Node.js, React.js, Next.js, MongoDB, AWS, Bootstrap, Flutter, Dart, WebSocket, API Integrations, BLoC, GetX

Problem

    Real estate businesses operate on fragmented systems: listings separate from CRM, manual commission tracking, no centralized deal visibility, and high financial risk in transactions

    This caused:

    01 Operational inefficiencies and duplicated efforts

      02 Revenue leakage from lost deals and untracked commissions

        03 Lack of transparency across teams and stakeholders

          04 Poor scalability for growing teams and projects

            Leadership needed a solution that could unify all aspects of real estate operations, reduce risk, and provide a scalable platform to support future growth.

            Solution

            Twakkul - Real-estate ERP / CRM (Dubai)

            The engagement focused on creating a single, system-driven platform that combined operational control, financial infrastructure, and regulatory compliance:

            End-to-End Deal Lifecycle Management

            Implemented full pipeline tracking from Lead → Discussion → Negotiation → Closure → Key Handover, ensuring no lost opportunities.

            Built-In CRM Engine

            Automated lead capture, deal stage management, and pipeline visibility tailored to real estate workflows.

            ERP for Developers & Teams

            Centralized property inventory, team performance tracking, and project-level operational insights.

            Multi-Level Referral & Commission Engine

            Up to 5-level referral chain with automated commission calculations and transparent payouts to eliminate manual errors.

            Escrow-Based Payment System

            Secure funds release tied to property handover and documentation completion, minimizing financial risk.

            Blockchain & AML Layer

            Enabled transparent, auditable transactions with compliance aligned to regulatory standards.

            Unified Multi-Platform Architecture

            Web and mobile apps built on a single backend with real-time synchronization for performance and scale.

            OUTCOMES

            Eliminated fragmented systems and manual processes

            Increased transparency across stakeholders

            Reduced financial risk with escrow and compliance layers

            Enabled scalable growth across teams, projects, and regions

            Created a system-driven operational model for real estate businesses

            Proof of Impact

            • ✓

              Full property lifecycle and deal tracking implemented

            • ✓

              Commission automation verified across multi-level referral structures

            • ✓

              Escrow system operational with blockchain-backed transaction validation

            • ✓

              Real-time multi-platform synchronization delivering consistent user experience

            If your real estate business is relying on disconnected tools, manual tracking, and fragmented operations, you are limiting growth and increasing risk.

            This platform consolidates operations, secures transactions, and drives scalable growth.

            👉 Book a demo to explore how this PropTech SaaS can transform your operations end-to-end.

            5.0
            ⭐️⭐️⭐️⭐️⭐️ Rated by global clients across top review platform.
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            ⭐️⭐️⭐️⭐️⭐️ 100+ Reviews
            UpCity
            ⭐️⭐️⭐️⭐️⭐️ 70+ Reviews

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